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  • Posted by Jcody61 on November 7, 2024 at 4:11 pm

    Hey. I’ve emailed customer service 3 times as well as messaged through instagram and I cannot get anyone to respond to me. I have finished my 6th peak but lost my sticker. I am trying to buy a new one. Does anyone have any tips as to how to get a response?

    • This discussion was modified 3 weeks, 6 days ago by  Jcody61.
    Susan replied 3 weeks, 5 days ago 3 Members · 4 Replies
  • 4 Replies
  • Jeff

    Administrator
    November 7, 2024 at 4:31 pm

    Hi Jennifer! Thanks for reaching out (again). I’m sending you an email to confirm your mailing address and will get this take care of. 🙂

    See you outside!

    • Jcody61

      Member
      November 7, 2024 at 7:02 pm

      Thanks so much! Wanted to clarify it’s the sfbay area peaks.

    • Jcody61

      Member
      November 7, 2024 at 7:03 pm

      Wanted to clarify is was the sfbay area peaks.

      Thanks so much!!!

    • Susan

      Member
      November 8, 2024 at 5:29 am

      Good morning Jeff I’ve been having the same problem. I finished up my six pack of peaks for Central California back in August. I’ve emailed Customer Service several times my hazard peak posted it twice, but I’m not eating the badge for it so it’s not showing me as a finisher for the challenge and also all my badges are showing 2023 instead of 2024. Can someone help me with this on my account so I get credit For finishing The Central coast six pack. All my information in my profile is correct. You’ll see to uploads for hazard Peak for some reason again I don’t see the badge and I don’t see myself as a finisher. Appreciate your help. Susan Proctor

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